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Ethernet First Mile

Dedicated symmetrical connection for areas with poor fibre coverage

Download speed
Up to 35Mbps
Upload speed
Up to 35Mbps
Ideal for
Locations where fibre is not available.
Typical use
SME business critical internet access.
What's included?
35Mbps speed up and down (symmetrical service)
Static IP address
Onsite installation
Managed router
9 hour fix service level agreement (SLA)
99.95% up time guarantee
Auto failover (optional)
At a glance
Widely AvailableWidely Available
Delivered over copperDelivered over copper
9 hour SLA9 hour SLA
How does it work?

Ethernet in the First Mile (EFM) uses between 2 and 8 copper pairs to deliver symmetrical (same up and down) speeds of between 2Mbps and 35Mbps to businesses within 4.8km of the serving exchange. 

The use of multiple copper pairs provides additional resilience and the service is backed up with a 100% SLA, choice of backup options and a 9-hour return to service guarantee.  Installation times can be as little as 35 working days.  It is ideal for areas where fibre is not available.

How does it compare?
Time to deliver
Time in average working days
10Business Broadband
11Fibre Broadband
15Full Fibre Broadband
Does it tick your boxes?
  • Widely available
  • Service delivered over
  • Symmetrical service (same speed up and down)
  • Uncontended (bandwidth not shared)
  • Service guarantee
  • Target fix time
  • Subject to site survey
  • Business Broadband
    • Copper
  • Fibre Broadband
    • Partial Fibre
  • Full Fibre Broadband
    • Fibre
  • EoFTTC
    • Partial Fibre
    • 9 hours
  • EFM
    • Copper
    • 9 hours
  • GPON
    • Ethernet
    • Connection protected
    • 9 hours
  • Ethernet (Leased Line)
    • Ethernet
    • 6 hours
Want to know more?

Our experts are on hand to help you choose the right connectivity for your business.  They will take the time to understand your usage,  check availability and speeds at your premises and guide you through pricing and those all important service levels. Once you have all of the information to hand you can be confident you have made the right decision.

Contact us for pricing and availability

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